Jalan Tun Razak, Kuala Lumpur
+603-2333 8882

Privacy Policy

Parking Operator

Who we are

Trans Park Sdn Bhd referred here as (“us”, “we”, or “our”) operates the website address : https://transpark.my.

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Website. Trans Park Sdn Bhd abides by the provisions of the Data Protection Act of Malaysia

What personal data we collect and why we collect it


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.


The names and contact information of persons who request information about us, job vacancies, our services and/or our products are added to our database in Petaling Jaya, Selangor, Malaysia so that they may be contacted in the future regarding our services or future opportunities dependant on the your request

Using our enquiry form

If you enter your information on our site to send us an enquiry through our contact-us form, then this data is stored for these purposes only. You may receive an email or telephone call depending on the enquiry made and the type of contact you chose for us to use. 


The site  uses ‘cookie’ technology so that we can better understand how to improve the experience of visiting our website and we use the data for statistics and analysis on the levels of success of our web programs. We use a third party service, “Google Analytics”, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone.

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from our website and stored on your computer. You can instruct your browser to refuse all cookies. However, if you do so, you may not be able to use some functions of our Website.

Calling our Company helpline

When you call our helpline we collect information about you and the reason of your call. We use this information to help you with your enquiry. This information may be shared between our departments or may be provided to us by our out-of-hours call centre in the form of an email. The company that provides our out-of-hours service does not retain any information for longer than is required. 

Parking Related Data

Full details of our Privacy Notice relating to parking events can be viewed by visiting https://transpark.my/privacy-policy/ This privacy notice can also be heard by calling 603-2333 8882 and includes the following information to help you understand clearly how your data is being used:

  • What we do with your personal data.
  • Your rights
  • The lawful basis for processing your data
  • Categories of data processed

Changes to this Policy

Transpark has the right to change this policy at any time. We will announce any changes on this page. This policy is not a contract, nor does it suggest any obligation on our part with another party

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